Status & Maintenance

Status Page

The public status page at /status shows the current health of all Xerotier services. It is accessible without authentication and works for both logged-in and anonymous visitors.

The status page displays:

Overall platform status
Per-service health indicators
90-day uptime history with percentage
Active and scheduled maintenance windows

Overall Status Levels

Status	Description
Operational	All services are functioning normally.
Degraded	One or more services are experiencing reduced performance.
Partial Outage	Some services are unavailable while others continue to function.
Major Outage	Multiple critical services are unavailable.
Under Maintenance	The platform is in a scheduled maintenance window.

Checking Status Programmatically

The status page data is available without authentication, making it suitable for monitoring integrations.

curl

curl https://xerotier.ai/status

Python

                    import requests

response = requests.get("https://xerotier.ai/status")
status = response.json()
print(f"Overall: {status.get('overall', 'unknown')}")
for service in status.get("services", []):
    print(f"  {service['name']}: {service['status']}")
                

Node.js

                    const response = await fetch("https://xerotier.ai/status");
const status = await response.json();
console.log(`Overall: ${status.overall}`);
status.services.forEach(svc => {
    console.log(`  ${svc.name}: ${svc.status}`);
});
                

Service Health Indicators

The status page tracks health for these services:

Service	Health Derivation
Dashboard	Frontend service responsiveness.
Inference Routing	Router instance availability and responsiveness.
Shared Agents	Agent heartbeat freshness. Agents that have not sent a heartbeat recently are considered unhealthy.
Model Storage	Object storage connectivity and availability.

Maintenance Windows

Xerotier schedules maintenance windows that appear on the status page. During a maintenance window, the status page displays the scheduled start and end times along with a public message describing the maintenance. Some maintenance windows may temporarily block API access, in which case requests receive a 503 response until the window ends.

Window Lifecycle

State	Description
`scheduled`	Window is planned but has not started yet.
`in_progress`	Maintenance is currently active.
`completed`	Maintenance finished (either at endTime or completed early).
`cancelled`	Window was cancelled before or during execution.